TOWN OF WATERFORD
SANITARY DISTRICT NO. 1
MISSION STATEMENT

We, the members of the Town of Waterford Sanitary District No. 1, are devoted to our community by providing effective, courteous and quality service with the highest ethical standards to promote public confidence.  We recognize our responsibility to continually stay abreast of changes in codes and technology while maintaining the town’s sewer infrastructure in the most cost-effective way possible.

The following goals have been defined to help us accomplish our Mission:

Operations:
Assure that all operations for which the WSD is responsible are carried out effectively, and that these operations are improved as new technologies and sound management principles dictate.

Quality:
Assure that all government requirements are met, or exceeded, in the operation of the WSD.

Human Resources:
Since our employees are our most valuable asset, hire the best, most qualified people, train all employees to be the best they can be.  Treat all employees with respect and create a climate in which the innovative ideas of all employees are considered and possibly put into action.

Legal:
Retain competent legal counsel to protect the interests of the WSD and its customers.

Financial:
Accomplish the mission of the WSD in a financially prudent manner, as reflected in the establishment of user charges which fairly reflect services received with an emphasis on controlling and minimizing cost.

Communications and Public Relations:
Communicate effectively with the municipal government of the Town of Waterford and the citizens of the WSD.

Safety:
Protect the safety of the citizens, contractors, visitors, and employees.  Conduct a safety program for employees utilizing policies, procedures and training programs that ensure the safety of all employees and that strives to reduce injuries to no lost time.

Environment:
Protect the environment through collection of wastewater in the most cost-effective way possible.